News

Free 12 week on-line lifestyle program

Would you like to lose weight and/or improve your diabetes without hunger or calorie counting?

Torridge Primary Care Network is offering a GP & social prescriber-led program for patients registered with Bideford Medical Centre, Wooda Surgery, Northam Surgery, Hartland Surgery, Torrington Health Centre & Castle Gardens Surgery

The program starts on Thursday 13th January 2022 and runs alternate weeks (6 sessions) 6.30-8.00pm on Zoom.

★ The real food, lower carb approach is an effective way to achieve weight loss and improve blood sugar.
★ People often feel much better and wish they had tried it sooner.
★ Often it enables people to reduce or stop some of their medication.
★ Additional benefits include improvements in sleep & sleep apnoea, energy levels, mood, joint pains, IBS, acid reflux etc.

To find out more, join us for an information session on Zoom on Tuesday 7th December at 6.30pm. All are welcome, whether for yourself or someone you live with or care for.

To register for the information session, please email our social prescriber/health coaches Verity, Justine or Nicola on verity.hookway3@nhs.net or ring 07709 714668.

Poster: Torridge PCN Diabetes_Weight Loss Program

COVID Boosters – none at Hartland.

We are understandably getting lots of people asking to have their COVID booster vaccine at Hartland Surgery.

We are not delivering these locally, so you will need to book through the national booking system online or by calling 119. We dont have an alternative way to book the booster vaccine.

Why are we not doing more COVID Vaccines at Hartland?

Unlike flu vaccines, which each GP practice has been undertaking for many years, when a new COVID vaccine program was started in Dec 2020, the government and NHS England decided that due to the complexity of vaccine storage and supply, they would only deliver vaccine “at scale” to networks of practices.

To accomodate this GP practices in North Devon were together able to hire and staff the leisure centre in Barnstaple for the frozen Pfizer vaccine, and we also expected and planned that the refridgerated Oxford Vaccine could be collected from our Barnstaple hub and then delivered from our practices, like the flu vaccine.

But when the Oxford Vaccine was made available, it was diverted locally by NHS England to the pharmacy at Westward Ho! and away from GP practices, causing chaos and cancellations of many hundreds of vaccine appointments especially for the Bideford GP practices. We were only given smaller amounts of “left over” to catch up with people who hadn’t arranged vaccine through the national system, along with the Pfizer vaccine which we delivered from the hub.

This duplication and delay of delivery meant all our GP practices were frustrated in our efforts, with our patients wondering why we were always behind with delivering the vaccine, and why we only contacted them AFTER they had booked or travelled to vaccine hubs in Wadebridge or further.

Given that we were second choice for delivery of vaccines, our Torridge Network of GP pracfices “opted out” as the first doses of vaccine delivery moved below the aged 50 group, who were much more able to travel for vaccine, or wait a little longer for local delivery. We would instead focus on getting our normal GP services back on track, after all the complexity of the previous year, which I hope we have achieved.

When the booster program was announced, the Torridge network again decided not to take part, since the hospital was now running the leisure centre, and there was ongoing provision at Westward Ho! and Wadebridge.

Given the recent upscaling and urgency for the COVID booster program, we are also frustrated at the lack of vaccine capacity and we are still looking at any ways we could try and help, but up to now there has been no flexibility in what we could deliver and for which patients. Therefore we are sorry not to be able to help further.

Phone problem

We are currently having a problem with our phone connection over the last hour (2-3pm), which we are looking into. We hope to back up shortly.

Update, 4.51pm Vodafone who supply our broadband, advise a BT connection issue from 2.12pm to 8.12pm, meaning our phone lines will not be restored until after we close. Sorry if you have tried to get in touch. Our email and clinical systems are on a separate data link which is all working normally.

Update 2, Saturday. 16 Oct

We now understand the internet may be down until Wednesday. We have successfully rerouted our calls, so you should be able to call as using our usual practice number on Monday, 01237 441200, but things may sound a little different as we will be using our computers to make and receive calls and wont be able to pass calls around the building.

Update 3, Tue 19 Oct, 8.10pm

Internet connection working and calls routing normally, Thanks for being patient this last couple of days if you have taken longer to get through on the phone.

Mobile COVID testing unit in Hartland, Mon 11 Oct 0900-1230

The council has informed us they are visiting Hartland next week, with the following helpful information:

Did you know that one in three people with coronavirus do not have symptoms?

That’s why Devon County Council is encouraging people in Devon to take twice-weekly rapid lateral flow tests, helping identify those who may unknowingly have the virus and breaking the chain of transmission. Even those who have been vaccinated could catch and spread coronavirus, so regular testing for people without symptoms will pick up cases to stop it spreading in the community.

One of our mobile testing vans will be at the British Legion Car Park, Hartland, on Monday 11th at 0900 to 1230.

Even though test kits are readily available and it’s easy for people to do the tests themselves at home, we are finding a lot of people are still preferring to have assistance from us to take the test. Our mobile testing units and staff are ready and happy to help. No booking is required and we’ll get the results to you within half an hour, allowing you to get on with your day. Last week, our mobile sites helped people with 516 lateral flow tests. They also handed out 18,000 tests for people to do themselves at home.

You can find out more on our website: https://www.devon.gov.uk/coronavirus-advice-in-devon/rapid-testing-devon

Flu Clinic, Sat 25 Sep and Sun 26 Sep 2021

Its flu vaccine time again, the list of those eligible has increased to include all over 50s, as well as “at risk groups”, more info here. If you think you may be eligible, call the surgery on 01237 441200 and book your vaccine. We are due a big vaccine delivery on Monday 20 September, and will confirm when they arrive on this page. (CONFIRM VACCINES ALL ARRIVED!)

What about COVID boosters?

These are seperately being arranged by a national booking system and we expect them to be offered by age-groups once again. After receiving an invitation letter you should be able to book through the national website here when they have appointments available for Westward Ho! and Barnstaple.

Any more flu vaccine dates?

Yes, as well as Sat 25 Sep, Sun 26 Sep we will also be flu jabbing on Sat 30 Oct.

Quarterly Shutdown Afternoon Thursday 9 September 2021

We have a half-day shutdown afternoon, where we will be closed for staff training on Thursday 9 September 1pm-6pm. A number of pre-booked appointments will happen as normal on Thursday evening from 6-8pm and medications can be collected during this time.

During the afternoon URGENT requests can be made by calling 111.

Non-urgent queries should wait for the surgery to re-open on Friday 10 September from 8am, phone lines at 8.30am.

Many thanks

Dr Sam Tapsell

PS Walk in vaccination clinic in Barnstaple dates, Pfizer Vaccine

08.30 to 5pm on 5, 7, 12 and 14 of September at leisure centre – still a chance to GRAB A JAB!, especially if you are aged 16-17.

 

Second Dose Dates (AMENDED)

We are planning our vaccine dates for second doses of Oxford Vaccine at Hartland Surgery.

We amended dates on Tue 18 May 2021, after change of guidance and vaccine supply to enable 8 weeks interval between doses.

First Dose at HartlandSecond Dose at Hartland
(Amended)
Wed 3rd Feb
Thu 12 Feb
Wed 28 Apr
Wed 17 FebFri 7 May
Thu 25 Feb
Fri 5 Mar
Wed 10 Mar
Fri 19 Mar *
Fri 21 May
Wed 31 Mar *
Thu 1 Apr *
Wed 2 Jun

* second dose date brought forwards to around 8 weeks

Vaccines open to over 45’s – book through national system

If you are aged 45 or above, you are now eligible for a vaccine, booked through the national booking website. You will be offered a choice of vaccine venues.

We will not be doing more “first doses” at Hartland Surgery. We will still be doing second doses up until the end of June for those who had the first dose at the surgery.

We still encourage everyone to get a vaccine, to get protected for themselves, and to prevent circulation of the virus in our community.

We currently have 1648 (59%) of our patients vaccinated (first dose) including 272 (10%) who are fully vaccinated (both doses).

Low Carb Group – next meeting 22 April at 6.30pm

We try to hold our Real Food Low Carb meetings on the 2nd Thursday of every month, but we have had to postpone this month’s due to the Easter school holidays. So, we’re planning our next meeting on Thursday 22nd April at 630pm. We will send the zoom invites out nearer the time.
We are hoping that from May onwards we may be able to start meeting in person in the village hall. Please keep an eye on our website for updates.
We hope to see you on 22nd and wish you all the very best.
Dr Ruth and Holly