The practice is closed this Wednesday for a regional teaching afternoon from 1pm. This takes place each quarter for training. This means from 1pm the phone lines will not be answered and callers directed to 111. Our teaching program for North Devon features Diabetes, Respiratory conditions, early diagnosis of cancer and support for care homes.
We will still have medication collection today from 12-1 and 5-6pm.
Also you may be aware North Devon has featured in national news bulletins this morning due to problems with testing bloods due to national supply problems from Roche.
This has disrupted our blood testing capacity this week, caused lots of routine testing to be cancelled and generated worry for some of you who are awaiting test results. We are very sorry for the disruption. It has made us appreciate how good the normal service is, with many test results taken in the morning and results back later that evening. We are told normal service may take 2-3 weeks to resume, we really hope it may be sooner.
*resolved*. Now working normally at 5pm, very sorry for problems with the phone for a few hours earlier this afternoon.
- Our surgery number is moving to our new phone system this afternoon, Tuesday 1 September, but at the minute is ringing as engaged. We have contacted our supplier who reports it should move across shortly, but if you need to get in touch you can ring us on 01237 441111.
We will be running flu clinics using Hartland Parish Hall on Saturday 26 September and Sunday 27 September 2020, These dates will be for over 65’s and we will offer immunisations to other groups later in the autumn and winter as our supply of vaccines will be spread out.
These will be by appointment only, and we will be arranging bookings shortly and sending invitations by SMS and telephone.
The parish hall should enable us to have a safe patient flow, in and through the building.
As mentioned in the Hartland Post, and especially with coronavirus being so dangerous to people with diabetes, obesity and blood pressure, we have collected our “low carb” online resources onto a simple website, called healthyhart.co.uk. We think a low carb “eat real food” message can be of benefit to us all, especially people with health issues above.
We have intermittent power problems, and will be without power for some hours this afternoon, Tuesday as the fault is investigated.
This may mean we will only be able to provide a limited service.
We have been asked to “open as usual” on Good Friday and Easter Monday, to ensure patients are not putting more strain through to our Hospitals, or ringing 111 over the long bank holiday weekend.
Thanks to all our staff who have stepped up to make this possible.
This is an excellent and free meal planner, for those people trying to lose weight and be healthy.
⚠️We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD). There is no recommended change to usual treatment for your condition.
Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19 (coronavirus), please check online at nhs.uk
All practices in North Devon close at 1pm 4 times a year for afternoon training and teaching sessions. This years dates are as follows:
- 30 January 2019
- 4 April 2019
- 3 July 2019
- 10 October 2019
There will be no staff on site these afternoons, but there is medical advice available by calling 111. We are sorry for any disruption these teaching afternoons cause.